Breaking news

CUPE 873-02, E-Comm bargaining talks go to mediation

Black and white photo of female 9-1-1 operator, text reads 9-1-1 We are more than just a number.The BC Labour Relations Board has appointed mediator Trevor Sones to mediate contract talks between E-Comm Emergency Communications for British Columbia and CUPE Local 873-02 (Emergency Dispatchers of BC), which represents more than 500 emergency dispatchers, call takers and support staff in the province.

The last three-year agreement expired on December 31, 2018. The parties have held 13 bargaining sessions since mid-March, with little progress made on substantive issues, including wages and working conditions.

The first mediated talks will occur on September 27 at the LRB office.

CUPE 873-02 members are the first point of contact for most of B.C., daily receiving about 4,100 emergency calls. In recent years, their service has expanded from a select number of police and fire agencies in the Metro and Vancouver area to becoming the first point of contact province-wide for 9-1-1 callers in 25 regional districts, 40 fire departments, 33 police agencies and 99 per cent of B.C.’s 9-1-1 call volumes.

For more information about emergency dispatchers, visit


Disclaimer: All third-party opinions expressed via IASWI accounts linked to and from this page are those of the individuals concerned and do not necessarily represent those of IASWI or its affiliates. No copyright infringement is intended nor implied. To discuss this disclaimer or the removal of appropriate credit for materials of which you hold copyright please contact us. All the third party videos and contents found on is not hosted on our servers; all third party videos or contents are hosted on a third party site. The opinions, beliefs and viewpoints expressed by the various authors and news sources on the do not necessarily reflect the opinions, beliefs and viewpoints of the IASWI or official policies of the IASWI. These posts are only generated for the purpose of information sharing on the labour related issues.